You’ve looked almost everywhere — online and off — but you can’t seem to find the right inverter for your power needs. If you’ve been shopping for days or weeks, and you’re still at an impasse, you may be in the market for a custom inverter.
If so, and this is your first time working with a custom inverter manufacturer, consider asking the questions below before you make a purchase. Answering these questions can help you choose the right inverter manufacturer and refine your customer service experience.
1. What is the cost of the equipment, with shipping?
Custom inverters often contain materials, parts, and systems that standard inverters don’t. Consequently, it’s hard to arrive at a ballpark estimate for a custom model. Ask the manufacturer exactly how much the inverter will cost — including shipping, as weight can vary by pounds.
2. How long will it take before the inverter arrives?
Because creating a custom model can take longer than rolling another stock model off of the assembly line, your custom order make take a bit longer to arrive than a standard order. If productivity is at stake, ask the inverter manufacturer for a “hard date” for when the equipment will arrive.
3. Will the inverter require special care measures?
Most custom inverters don’t require more maintenance than standard inverters. However, depending on the materials and systems they contain, the type of maintenance they require may be different. For example, you may need a special solvent for cleaning stainless steel parts, or you may have to remove special equipment housing that’s designed for hard knocks.
4. Will the warranty be the same as for stock models?
Because it specializes in creating inverters, a custom inverter manufacturer usually backs up its custom models with the same warranty that applies to stock models. But it’s still a good idea to ask. The last thing you want is to find out the hard way that, contrary to expectations, the inverter has a more limited warranty than stock models.
5. What is the anticipated lifespan for the equipment?
With different equipment designs come different performance standards, so it’s a good idea to ask whether a specially designed inverter will last as long as a stock model. Chances are that the lifespans of the respective inverters will be close to each other, if not the same. However, this is something you want to know for sure before you make long-term plans.
Contact Us Today
If you need advice on choosing a custom inverter, we have the experience and expertise you need. For over 25 years, Exeltech has created custom inverters and converters that are used in industries across the globe. Call us today (800) 886-4683, or send us an email through our contact form. We’d love to hear about your inverter needs and see how we can help!