Industrial power inverters work efficiently until problems arise. To make things worse, it usually occurs when you least expect it. It helps if you know who to call for repairs. You just have to contact them and they will set things right.
Problems occur when you don’t know anyone, and have to look around to find someone. You will find that there are quite a few technicians to select from.
The biggest decision you need to make is if you want someone from the manufacturer or a third party company to take a look at your industrial power inverter.
The wrong person may do more harm to your inverters than good! This is why we have some tips that will help you decide on which one.
1. Rates
Third-party professionals generally charge less than your manufacturer’s technicians. Your manufacturer may have a service contract with you. Make sure you read and know its terms and conditions. Most of them charge higher if you ask them to repair the inverter after a third party technician tries but can’t find the fault.
2. How quick they response
Both third-party and a manufacturer’s technicians generally respond within the same time constraint. The best way to distinguish between the two is by asking to find out who will be able to respond within say 24 hours.
3. Technical know-how
When you compare technicians from third-party companies and manufacturers, it is the manufacturers’ who know more about their product. This is an advantage if you have inverters from a single brand.
However, if your industry is backed by different branded industrial power inverters, it’s better to hire a third-party technician. They know how to repair various brands and models of inverters, and will be able to help you.
